Service Continuity

Service Continuity

The Company will use reasonable diligence in furnishing an uncurtailed and uninterrupted supply of gas except where rate schedules provide otherwise. The Company may interrupt its service hereunder for the purpose of making necessary alterations and repairs, but only for such time as may be reasonable or unavoidable, and the Company shall give to the Customer, except in case of emergency, reasonable notice of its intention to do so.

Whenever the Company deems an emergency that warrants interruption or limitation in the service being rendered, such interruption or limitation shall not constitute a breach of contract and shall not render the Company liable for damages suffered thereby or excuse the Customer from further fulfillment of the contract.

When it is necessary for the Company to interrupt the supply of natural gas, the Company shall have the sole discretion to determine who should be curtailed subject a general guideline that interruptions shall occur by customer class using the priority shown below. Within customer class, interruption shall occur based on total per-unit contribution to margin, with the lowest contribution customers interrupted first. Customer class interruption shall occur in the following order:

a) Standby Customers
b) Interruptible Customers
c) Commercial and Industrial Customers
d) Residential Customers